You can find the reason for the rejection of your withdrawal request in the email sent to your registered email address.
Additionally, you can check it in the Finance => Transactions history section. Common reasons for rejection include:
- You need to verify your payment method in the Payment method verification section. Upload a photo or screenshot of your payment method there.
- You need to select the withdrawal payment method in accordance with the deposit proportion.
For further assistance, you can contact customer support via live chat in your personal account. The chat is located in the bottom right corner of the screen. Our specialists will be happy to help resolve this issue.
You can also send a request to clarify the reason for the withdrawal request rejection via email at support@amarkets.com or contact support through Telegram.