I transferred money to my trading account, but it hasn’t been credited so far. What should I do?

May 31, 2018

1. Make sure that regulatory deadlines for this particular money transfer have expired.
2. Send a copy of your payment receipt to finance@amarkets.com with comments that money transfer hasn’t been credited to the trading account, indicating the account number, method, date and the amount of transfer.
3. Wait for the reply. Our specialists will address your issue within one working day.
4. Also you can contact your personal manager for a more swift reply.