January 04, 2019
To place a request for withdrawal, please log in to your Personal Area. All requests under 15 000 USD are processed on the same business day from 8 a.m. until 17 p.m. 08:00 – 17:00, UTC+1. All requests exceeding 15 000 USD are processed within two business days. The company does not allow third-party withdrawals.
There are no restrictions on withdrawals to bank cards in USD regardless of the issuing country. Withdrawals to cards denominated in USD are made without conversion. Fund transfers to cards denominated in other currencies are carried out in accordance with the payment processing terms of the issuing bank. The service is provided by Winpay. In some cases, the withdrawal period may take up to 5 business days.